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Returns & Refunds Policy

  • Q: Time – How much time from purchase do I have to request a refund.
    A: 30 days 
  • Q: Method of refund – how are my refunds processed?
    A: To the same form of payment used, store credit, anything else refund put back onto card 
  • Q: Product condition – Must the item be new in box/unopened/like new in order to return?
    A: The product must be working hearing aid, unless manufacturing fault 
  • Q: Refund contact info – How can I initiate a return?
    A: Just call 094 9026751 or email [email protected] 
  • Q: What charges apply to to returns?
    A: The customer needs to pay return shipping only.